Following a recent retirement we are seeking a Head of Tenancy Services to join and be an active member of our Senior Management Team and to lead our Tenancy Services Department. This is a fantastic opportunity for the right person to impact upon the wider business and community. It is an opportunity to lead a multi-disciplined team in a dynamic and vibrant environment working closely with other Departments, our Community Development Team, and other external partners, to deliver the best service we can to our customers.

You will have the opportunity to lead key change initiatives, including the digitisation of our services and the introduction of new, innovative value add services.

We are seeking an experienced and highly motivated person to join our team. You will work with other members of the Income Maximisation Team to ensure delivery of a first-class service. You will provide the team with a first-class admin service and have a track record of providing an excellent front-line service to tenants or the general public. You will also possess excellent communication and customer service skills.