Housing Officer

Ruchazie Housing Association is looking for a motivated and community-focused Housing Officer to provide the delivery of high-quality housing services to tenants and applicants. This is an excellent opportunity for someone with strong customer service, administrative and communication skills who wants to make a positive difference in a established community housing association.

Working as part of our small dynamic team and reporting to the Director, you will carry out a varied range of housing management duties, including housing options advice, allocations and lettings, manage rent accounts and arrears recovery, estate management and tenant engagement.

We are looking for someone who is organised, approachable and committed to excellent customer service. You should be able to manage competing priorities, work well as part of a small team and communicate clearly and respectfully with tenants, applicants, colleagues and partner organisations.

At Ruchazie Housing Association, our values guide how we work every day. We are passionate about what we do and have core commitments aligned to those values as a staff team. We CARE -

We will be Courteous in every interaction
We will be Accountable for every decision we make
We aim to always do the Right thing
We will continue to deliver an Excellent service

In return, we offer a supportive working environment, generous annual leave, pension contributions, family-friendly policies, an Employee Assistance Programme and a range of wellbeing and staff benefits.

How to Apply

Our application pack is available to download opposite and outlines how you can make an application for this role. Further information about Ruchazie HA can be found from our website.

Closing Date: 12 noon on Wednesday 16 September 2026.