Housing Officer

  • Position: Housing Officer
  • Location: Campbeltown
  • Salary: £24,886.00 pro rata
  • Contract: Permanent
  • Closing Date: 18 March 2019
If you have the skills, knowledge and experience to be successful in one of these key, front line roles, working directly with our customers then we want to hear from you.

Fyne Homes Ltd is a charitable, community based Registered Social Landlord owning and managing
over 1500 homes in Bute, Cowal, Mid-Argyll and Kintyre.  Fyne Homes is also a registered Property
Factor providing factoring services to around 400 homes and has active development and capital investment programmes.

HOUSING OFFICER
PART TIME 21 HOURS PER WEEK
CAMPBELTOWN
Salary £24,886.00 pro rata


Reporting to the Housing Team Leader, the post holder will be responsible for providing an effective housing management service in Campbeltown, including responsibility for tenancy sustainment, proactive arrears and estate management and the efficient management of void properties.

The successful candidate will investigate and resolve reports or breaches of tenancy conditions including complaints of anti-social behaviour; assist in implementing the Tenant Participation strategy; have shared responsibility for general day to day running of Fyne Homes’ office in Campbeltown, and build effective partnerships with tenant and other customers, partners and suppliers to foster good working relationships and a customer centric approach to service delivery.

It is desirable that applicants either hold or are studying towards a relevant professional qualification. Applicants should have a good knowledge of the social housing sector including housing practice & procedures, Scottish Housing Law and be conversant with the SSHC and SHR Framework.

To be considered you must have front line customer service experience, good communication skills,
and an ability to proactively manage priorities and workload with minimum supervision.

The hours for this role are as follows;
• 21 hours per week
• Monday, Tuesday and Wednesday 9.00am to 1.20pm
• Thursday and Friday 9.00am to 1.00pm

Closing Date:  Noon Wednesday 18th March 2019
Interview Dates: Thursday 28th and Friday 29th March 2019


For more information and details on how to apply visit our website by clicking HERE or call us on 0345 607 7117 for an application pack.


Fyne Homes believes in promoting equality and diversity and is a member of the Living Wage Foundation. Registered Scottish Charity number SC0009152