Welfare Rights Officer

Due to internal staff progression, Whiteinch and Scotstoun Housing Association have an exciting opportunity for an enthusiastic, people-centred individual to support tenants with the provision of an efficient, effective and high-quality advice, support and advocacy service on all welfare benefit related matters.

The successful candidate will join the Association as a Welfare Rights Officer, delivering a holistic and ‘one stop shop’ approach to tenant support; ensuring tenants obtain relevant support and advice to maximise their income and minimise the impacts of the rising costs of living.

The ideal candidate will share WSHA’s core values and will deliver excellent service through communicating WSHA’s purpose, way and impact.

At WSHA our staff are at the heart of our business and we support them to be at their best and play their part in making WSHA a great place to work.

The Association is a full member of Employers in Voluntary Housing.

We provide a friendly, inclusive working environment and the flexibility of a hybrid working model (mix of working from home and the office).

Staff also benefit from a generous holiday allowance of 40 days and a Defined Contribution Pension Scheme (5% employee contribution; 10% employer contribution).

We know that to deliver outstanding customer service we must ensure our staff are happy, healthy and motivated and we put a strong focus on staff wellbeing.

We are committed to developing and supporting our people. In line with our recruitment policy and 'grow our own' initiative, all vacancies have been advertised internally first before being shared externally.

We are an equal opportunities employer and are committed to the effective achievement of our equality and diversity policy.

Please note this post is subject to a Level 1 Disclosure check and may be subject to a probationary period.

If you are interested in this post, please download the application pack opposite.

Completed application forms should be returned by email to recruitment@evh.org.uk

Closing Date: 12 noon on Thursday 21^st May 2026.

Please Note: only completed application forms will be considered. CV and Cover Letters will not be accepted.

It is anticipated interviews will be held on Thursday 4^th June 2026. Please indicate on your application form if you are unavailable on this date.