Trainee Financial Inclusion Assistant

Thenue Housing Association has approximately 75 staff and provides high quality housing with a stock base of approximately 3,000 properties in our six main communities, as well as 21 supported accommodation projects, mainly located in Glasgow. We also provide a factoring service to over 800 owners within our communities and have around 45 sharing owners. Our housing stock ranges from Victorian sandstone tenements to 1930 “interwar” flats, along with a few listed buildings and new build properties developed by the Association. They are spread across several locations in Glasgow including Bridgeton, Calton, Cranhill, Castlemilk, Dalmarnock, Scotstoun, Baillieston and Blackhill.

The Role

We are seeking a Trainee Financial Inclusion Assistant who is keen to develop a career in financial inclusion and social housing. Working as part of the Income Maximisation & Financial Inclusion team, the postholder will support the delivery of welfare benefits and income maximisation services, helping tenants improve financial stability while building knowledge, skills, and experience through structured training and on-the-job learning. This fixed-term opportunity has been created through funding received from Advice UK as part of the Advice in Accessible Settings programme, enabling Thenue Housing Association to further enhance access to financial inclusion support for our tenants and communities.

We are looking for someone who is enthusiastic, organised, and enjoys helping others. You don’t need previous experience in financial inclusion or welfare benefits. What matters is a willingness to learn, good communication skills, and the ability to work as part of a supportive team. Basic IT skills are required, including the ability to use Outlook, Word, and other common software. This is an ideal opportunity for anyone looking to start a career in social housing or financial inclusion.

In return, we offer an excellent package including a competitive salary, a Defined Contribution Pension Scheme, 25 days annual leave plus 15 public holidays. There are an additional 28 hours leave through our Hybrid and Flexible First Working Policy, as well as a Wellbeing Day (all pro rata as per contract hours).

A PVG scheme Disclosure check will be required for this post.

How to apply

To apply, please download the information pack and application form on our website

Completed applications should be returned to recruitment@thenuehousing.co.uk by the closing date of Monday 23 March 2026 at 9am. Please include the job title in your subject line.

We plan to carry out interviews on Monday 30 March 2026 in Thenue’s office at 423 London Road.

Thenue aims to be an equal opportunities employer.