Tenant Health and Safety Officer

Hours: Full Time (35 hours per week), Monday - Friday.

Role Overview

Queens Cross Housing Association is an award-winning social landlord based in the northwest of Glasgow. With 4,355 properties adjacent to the city centre and West End and the Forth and Clyde canal running through, it is a place where people are proud to live and to work. Queens Cross Group includes a Registered Social Landlord, a property management subsidiary (Queens Cross Factoring) and a social enterprise which lets commercial property (Queens Cross Workspace).

Do you have a qualified technical background, or previous relevant experience, that can be applied to domestic property? Do you have a comprehensive knowledge of the mandatory and statutory requirements for social housing property safety? Do you have a background of managing contractors?

As the Tenant Health & Safety Officer for Queens Cross Housing Association, you’ll play a pivotal role in ensuring that we comply with our legal obligations in relation to tenant safety and cyclical maintenance. Whilst social housing experience is advantageous, it is not essential – we are looking for candidates with a good understanding of the technical aspects of gas safety, water safety (such as managing legionella risk), lift safety, electrical safety, fire safety and asbestos.

Key Responsibilities

Ensure that we understand and deliver our legal obligations for tenant property safety.
Manage contractors.
Assist in the organisation and management of cyclical maintenance.
Build relationships and influence decision-making to enhance service delivery.
Be comfortable implementing digital solutions and using software systems.
Have excellent communication skills to engage with customers, colleagues, and stakeholders.
Have a keen eye for detail and the confidence to speak up when something doesn’t appear right.

Essential Criteria

Minimum of 3 years’ experience delivering a technical services function in a customer service focused environment.
Technical knowledge of Health & Safety / Compliance policies and procedures for domestic property.
Understanding of practical management of Health and Safety in domestic property e.g. gas, electricity, asbestos, legionella, passenger lifts, fire safety, etc.
Excellent interpersonal and communication skills and the ability to effectively deal with challenging situations in a calm and professional manner.

Further Information

The full job description and person specification is available to download from our website.

For any questions regarding this role, or to arrange a conversation with the hiring manager, please contact Recruitment@qcha.org.uk

How to Apply

Click here and complete your online profile.
Upload an up-to-date CV with any employment history gaps clearly explained.
Include a short introductory statement outlining why you’re applying and how you meet the essential criteria of the role.
Add any relevant qualifications or training.

Closing Date: 1pm on Friday 31st July 2026.

Interviews are expected to take place on Monday 10th and Tuesday 11th August 2026.