Repairs Administrator

Hours: Full Time (39 hours per week).

About Upkeep

We are a social enterprise, providing high quality, value for money property maintenance and estate management services to Shettleston Housing Association and its tenants. We contribute to the local community and economy through the creation of employment, training and development opportunities in the area.

Our Vision

Our vision, which we share with our parent, is for:

Thriving and prosperous local communities where all residents enjoy great homes and services, an attractive physical environment, and good life chances.

Our Values

Our values, and the behaviours that we believe are required to underpin these (also shared with SHA) are:

Customer service: commitment, service excellence, professionalism, engagement, respect
Making a difference for the community: achievement, social conscience, environmental impact, social & economic Impact, innovation
Teamwork: partnership working, creative problem solving, communication, accountability, social Inclusion
Fairness: equal treatment for all, honesty, trust, integrity, openness

If you share the above vision and values then we’d like to hear from you.

The Role

We are looking to recruit a self-motivated Repairs Administrator to join our team. Based out of our Culrain Street offices and reporting primarily to our Corporate Services Officer, you will play a crucial role in ensuring the effective running of Upkeep’s repairs administrative function.

Main duties include administering and monitoring daily work schedules for employees utilising a work scheduling system; accurately progressing jobs; accurately processing documentation for weekly payroll deadline and liaising with tradespersons, trade supervisors and customers on all repairs related matters.

You must have previous experience in a customer environment including dealing with customers on the telephone; working to deadlines in fast paced reactive environments.

You should have the ability to prioritize your workload effectively, respond to changing priorities, and contribute to team goals and projects.

A clear and confident communicator they will be the first point of contact for all of Upkeep’s customers and staff.

Further information is available to download from our website.

For an informal chat about the position or to find out more information please contact Upkeep on 0141 764 3793.

Completed application forms should be emailed to vacancies@upkeepglasgow.org.uk

Closing Date: 12 noon on Friday 10^th July 2026.