Property Officer

Forth Housing Association is a Stirling based Registered Social Landlord and charity providing quality homes and services to our tenants. We have a strong approach to governance and service delivery and have some of the best performance in our peer group and are financially sound. We are an organisation who always put people first, whether that is our tenants or our staff. It truly is an exciting time to become part of an organisation that is continuing to grow and develop and deliver our vision of providing homes, not houses.

We are currently looking to grow and strengthen our team and are now looking to recruit a new post of Property Officer.

Following the recent promotion of one of our asset team members to more senior post, we currently have a vacancy for a Property Officer.

As Property Officer, you will be responsible for effective operational delivery of high quality asset management services, ensuring value for money, exceptional quality and high levels of tenant satisfaction. This includes the delivery of day-to-day reactive repairs, cyclical maintenance, planned maintenance as well as adaptations to support independent living for our tenants. In addition, you will work closely with the housing management team on the effective delivery of voids and estate management within Forth Housing Association properties.

Collaboration with stakeholders is essential to deliver joint strategies and solutions to provide quality, sustainable homes and services in the communities in which we work. With a focus on innovation and tenant insight data-driven decision-making, this role offers the chance to work together to shape our future and make a real difference for our tenants and communities.

We are keen to continue our strategic role in delivering quality affordable homes in our communities therefore you will have the opportunity to support our development activities carried out in partnership with our key stakeholders through our development framework.

This role will see you take responsibility for an area based ‘patch’ of our properties and will be responsible for the delivery of a great service which puts tenants at the heart of what we do. Operating within a strong performance culture you will be proactive in engaging with our tenants to provide advice, and assistance to ensure that our homes are well maintained, tenancies are sustained, and tenants live well within our communities. You will provide day to day support to the Corporate Services team who manage our frontline enquiries and to the Corporate Services Officer for Repairs and Compliance supporting them to deliver a first-class service to tenants ensuring a cohesive approach to our asset management services.

The candidate will ensure the key delivery of the day to day asset management service delivering on compliance for tenant health and safety alongside our Key Performance Indicators. You will also play a key role in supporting the consultation on policies and strategies particularly around our ambitions for delivering a fair, clear and equitable transition to Net Zero.

The successful candidate will have a good level of education and be able to demonstrate a relevant technical qualification.

We offer full EVH terms and conditions of employment to the successful candidate alongside 40 days annual leave including 15 public holidays. We also offer a flexible hybrid working approach.

Applicants will be subject to a Basic Disclosure Scotland check, the cost of this will be met by Forth Housing Association Ltd.

A recruitment pack for this post can be downloaded from our website. Alternatively one can be requested by phoning 01786 446066 or by e-mailing corporateservices@forthha.org.uk

If you have any queries about the job, or to have an informal chat, please contact Sharon Brady-Wardrope, Director as follows -

Telephone: 01786 446066 or
Email: sharon.bradywardrope@forthha.org.uk / info@forthha.org.uk

Closing Date: 12 noon on Monday 16^th June 2025.

Interviews will take place Thursday 26^th June 2025.