ICT Manager

Membership of SHAPS DC Pension Scheme, health benefits, flexible hybrid working, nine-day fortnight

An exciting opportunity has arisen within Knowes Housing Association Ltd (KHA) for the post of ICT Manager. This is a permanent post, working 35 hours per week, Monday to Friday and has the opportunity to work on a hybrid basis or take part in our office based flexi-time scheme or nine-day fortnight.

KHA is a community based social landlord committed to its mission of providing good quality affordable housing and services. The Association owns and manages 1068 properties and provides factoring services to 569 customers across the Clydebank area. We have 20 members of staff and an annual turnover of £5.8m.

KHA is looking for an outstanding candidate to develop and maintain the Association’s ICT and Telecommunication Systems, applications and equipment and deliver the Association’s long term ICT Strategy and the annual ICT delivery plan.

You will have responsibility of managing our external support partners including our ICT managed service provider. You will advise our Board and staff on all matters relating to the ICT function of the Association including the development of IT systems, policy and procedures within the organisation, Reporting and Management Information Systems. You will be customer focussed and have excellent IT, report writing, communication and people skills. You will also have excellent organisational skills. You will have experience of supporting ICT infrastructure, and administering software in a customer services environment, ideally possessing a relevant IT qualification.

If you are interested in this exciting opportunity, the application pack is available to download opposite or from our website.

Should you wish an informal discussion regarding this post please contact edavidson@knowes.org to arrange a telephone appointment.

Closing Date: Completed applications must be returned to recruitment@knowes.org by 12 noon on Friday 11^th September 2026.

Interview Date: Monday 21^st September 2026.

KHA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.