Housing Services Assistant

Are you highly motivated, customer-focused and looking to start or develop your career within social housing? You will ideally have experience in delivering admin support in a busy customer-focused environment, whilst housing experience would be advantageous it is not essential.

Dunbritton Housing Association is currently looking to recruit a Housing Services Assistant. The post is office based and includes call handling, administering Housing applications, supporting the Head of Housing Services & Housing Officers, working with customers in person, and data input. You should have well-developed IT skills and be fully proficient with Microsoft Word, Excel, PowerPoint, and Outlook. The successful candidate will also be expected to be able to work flexibly on occasion to meet the demands of the service.

Based out of our office in Dumbarton, you will receive generous conditions of employment including 40 days leave (made up of 25 days annual leave & 15 days public holidays), an 8% employer contribution to the Defined Benefit Pension. This post also comes with flexitime and access to private health care. We are committed to developing our team members and have been awarded Investors in People gold award.

If you think you’re up to the challenge and would like to know more, please visit our website to download an application pack.

Completed application forms should be emailed to Claire Samain - csamain@dunbritton.org.uk

Should you require any assistance, or a paper copy of the application pack please call us on 01389 761486.

Closing Date: 12 noon on Tuesday 29 September 2026.

Interviews will be held on Tuesday 6 October 2026.