Housing Officer

Due to the retirement of a long-standing staff member, Whiteinch and Scotstoun Housing Association have an exciting opportunity for an enthusiastic, motivated, people-centred individual to join the team as a Housing Officer, supporting tenants through providing a full housing management service across WSHA’s rented stock.

Role responsibilities include: allocations and lettings, income maximisation, managing anti-social behaviour, managing and delivering good neighbourhoods through estate management inspections and ensuring positive tenancy sustainment.

WSHA’s Housing Services Team work within a specialised working model. The successful candidate will start the post in Team 1, handling specific queries and workload relating to income maximisation and estate management. More information on the team structure is contained in the role profile.

The ideal candidate will share WSHA’s core values and will deliver excellent customer service through communicating WSHA’s purpose, way and impact.

At WSHA our staff are at the heart of our business and we support them to be at their best and play their part in making WSHA a great place to work.

The Association is a full member of Employers in Voluntary Housing.

We provide a friendly, inclusive working environment and the flexibility of a hybrid working model (mix of working from home and the office).

Staff also benefit from a generous holiday allowance of 40 days and a Defined Contribution Pension Scheme (5% employee contribution; 10% employer contribution).

We know that to deliver outstanding customer service we must ensure our staff are happy, healthy and motivated and we put a strong focus on staff wellbeing.

We are committed to developing and supporting our people. In line with our recruitment policy and 'grow our own' initiative, all vacancies have been advertised internally first before being shared externally.

We are an equal opportunities employer and are committed to the effective achievement of our equality and diversity policy.

Please note this post is subject to a Level 1 Disclosure check and may be subject to a probationary period.

If you are interested in this post, the application pack is available to download opposite.

Completed application forms should be returned by email to recruitment@evh.org.uk

Please note only completed application forms will be considered. CVs and Cover Letters will not be accepted.

Closing Date: 12 noon on Monday 1^st June 2026.

It is anticipated interviews will be held on Monday 22^nd June 2026. Please indicate on your application form if you are unavailable on this date.