Housing Assistant

Join our team at Partick Housing Association

Are you passionate about making a difference in people's lives? Do you thrive in a dynamic environment where every day brings new opportunities? If so, we have an exciting and rewarding opportunity for you.

Located in Glasgow’s vibrant West End, Partick Housing Association (PHA) is a financially sound business with a strong reputation. As one of Scotland’s top-performing housing associations, we are dedicated to providing homes, creating vibrant communities and supporting our customers.

We are seeking a motivated and compassionate Housing Assistant, you will play a critical role in ensuring the seamless operation and delivery of housing services to over 1,800 customers. Your responsibilities will be diverse, including estate and tenancy management, housing allocations, maximising rental income, arrears recovery, and handling customer inquiries.

What We’re Looking For:

Team Player: Experience working collaboratively within a customer service environment.
Excellent Communication Skills: Your ability to connect with others will contribute to our continued growth.
ICT Skills: Excellent technology skills to excel in this role.
Education and Experience: SVQ level 3 or relevant experience in the housing sector.

Why Join Us?

We believe that great people drive our success. As part of our team, you’ll benefit from:

Great Employee benefits: We offer fair terms and conditions including 40 days holiday.
Service Excellence: At PHA, we are committed to delivering exceptional service and continuously improving our practices.
Innovation: We actively seek new ways to meet local housing needs and create value for our community.

Join us at Partick Housing Association and be part of a dynamic organisation that makes a real difference. Together, we’ll shape the future of housing and positively impact lives.

Please visit our website https://www.partickha.org.uk/about-us/work-with-us/ for more information, or for an informal chat please contact Stephanie Hinshelwood on 0141 330 1464.

Successful candidates will be subject to a Disclosure check.

Closing Date: 12 noon on Monday 6th May 2024.

Interviews are scheduled for Wednesday 15th May 2024.

Working together, making homes and building communities.

We are an Equal Opportunities Employer.