Finance Manager (Factoring & Commercial Services)

Hours: Full Time (35 hours per week), Monday - Friday.

Job Purpose:

Queens Cross Housing Association is an award-winning social landlord based in the northwest of Glasgow. With 4,355 properties adjacent to the city centre and West End and the Forth and Clyde canal running through, it is a place where people are proud to live and to work. Queens Cross Group includes a Registered Social Landlord, a property management subsidiary (Queens Cross Factoring) and a social enterprise which lets commercial property (Queens Cross Workspace).

Recognised for its innovation, quality services and high performance, Queens Cross Housing Association is looking to appoint a Finance Manager within our Business Services team.

This is a varied and important role, providing specialist financial expertise across our subsidiary companies and playing a key role in financial performance, income maximisation, regulatory compliance and service improvement.

Key Responsibilities:

Lead the day-to-day financial accounting processes for Queens Cross Factoring, Queens Cross Workspace and related companies, including management accounts, budgeting, forecasting, reconciliations and financial reporting.
Lead the quarterly billing process for factored owners and monthly billing for commercial and mid-market rent tenants, ensuring accurate and timely invoicing and cost recovery.
Manage the arrears and debt recovery process, negotiating payment arrangements and determining appropriate action, including legal and court proceedings, to maximise income.
Prepare and submit key financial and regulatory returns, including VAT, Property Factors Registration and ARC returns, and ensure compliance with relevant legislation, title deeds and factoring requirements.
Manage and develop a small team of Finance/Credit Control staff, supporting high performance, excellent customer service and continuous learning and development.
Provide financial advice and performance information to senior management and Boards, while identifying opportunities to improve processes, systems, value for money and the overall customer experience.

Essential Criteria

Minimum of 5 years’ experience working in a finance role, including experience of setting and managing budgets.
Recognised accounting qualification and degree-level qualification in finance or a related field.
Experience of effective arrears management and debt recovery, including knowledge of legal procedures.
Experience of developing and implementing financial policies, procedures and controls.
Experience of managing and motivating a team to achieve high performance.
Strong knowledge of business planning, financial accounting, VAT and relevant Scottish legislation/court processes, with excellent analytical, organisational, communication and negotiation skills.

Please find the full job description/person specification on our website for further information on the role.

We Will:

Provide a generous pay and reward package, including 40 days leave per year, 7% or 4% employer pension contribution, agile working, green initiatives, family friendly policies, health & wellbeing commitment and much more. Read all about our benefits and commitments on our website.

How to Apply:

To apply for this post, please visit our website and apply via our online job board.

Closing Date: Wednesday 30 September 2026.