Customer Services Assistant

  • Position: Customer Services Assistant
  • Location: Any ACHA Office (with potential for hybrid working)
  • Salary: £24,480 - £25,867
  • Contract: Maternity Cover until 30th April 2027
  • Closing Date: 15 May 2026, 12:00

Hours: Full Time (35 hours per week), Monday - Friday, 9am - 5pm.

The Association is seeking to recruit a highly motivated individual to work in our busy Customer Service Centre, dealing with day to day customer enquiries via our Freephone number, all in relation to the association’s services.

The successful candidate needs to have a minimum of 3 Standard grades or equivalent and to be competent in the use of Microsoft Office packages.  The ability to provide excellent customer service is essential.

The post-holder will have regular contact with customers, staff and contractors therefore organisational, administrative and communication skills are key.

ACHA welcomes applications from all sections of the community and is committed to promoting equal opportunities.

All posts are subject to a Disclosure Scotland check.

To apply, please visit the recruitment section of our website.  If you cannot access the website please contact the recruitment team by calling 01546 605964 or emailing recruitment@acha.co.uk

For more information, please contact Annette Scullion on 01546 605967 or email annette.scullion@acha.co.uk

Closing Date: 12 noon on Friday 15th May 2026.

Interviews will be held on Wednesday 27th May 2026.