Customer Services Assistant

Ochil View Housing Association Ltd. is an ambitious social landlord committed to providing good quality affordable housing and high standards of customer service to over 1450 households in Clackmannanshire and West Fife.

We wish to recruit to our new Customer Services Team a suitably qualified, skilled, and enthusiastic individual for the following post:

Customer Services Assistant: Part Time (17.5 hours per week)
Hours of Work: Monday - Friday, 11am - 2.30pm
EVH Grade 2 (PA3-4): £24,545 (pro-rata)

The Customer Services Team Assistant will report directly to the Tenant Engagement & Communication Officer for all matters associated with frontline customer services.
To be first point of contact for all customer enquiries to the Association.
To assist all Departments of the Association with the delivery of an effective administration service.
To contribute to achieving the targets and performance measures set for the Association in relation to Customer Service and the post.

Further information is available to download from our website.

If you wish to speak to someone about this post, please call 01259 722899.

Please Note: No CV or Recruitment Agency referrals.

Closing Date: 5pm on Thursday 8th October 2026.

Interviews will be held on Monday 19th October 2026.

Ochil View is an Investor in People Gold, Healthy Working Lives Gold and a Living Wage Employer.