Chief Executive Officer

Hours: Full Time (35 hours per week).

TIS is seeking a dynamic and values-driven individual to step into the role of CEO.

The Tenants Information Service (TIS) - a national charity leading tenant participation, community development, and engagement practices, is seeking a dynamic and values-driven individual to step into the role of CEO.

This is a rare opportunity for an inspiring leader with a passion for social justice to champion tenant engagement and ensure it remains at the forefront of the national housing agenda.

As a membership organisation, TIS is proud to represent over 255,000 homes across Scotland through its tenant and housing organisation membership community. Members share the same values of finding creative solutions to encourage tenants and housing organisations to work together and effect positive change.

With a strong foundation and fantastic reputation, TIS is now looking for a CEO to lead the next chapter of growth and innovation. Along with delivery contracts to our customers, the CEO will be responsible for the strategic, financial, and operational leadership of TIS, reporting directly to the Board of Directors.

Key responsibilities include:

Service Delivery
Working with a dedicated development team to deliver tenant participation, scrutiny and community development contracts across Scotland.

Strategic Leadership
Develop and deliver the organisation’s strategic plan to achieve its mission, vision, and strategic objectives.

Leadership and Governance
Driving the strategic direction of TIS while ensuring the organisation's activities align with its core values of integrity, excellence, partnership, innovation, independence, and empowerment.

Financial Management
Developing and overseeing budgets, tenders, and funding streams to ensure the organisation's long-term viability.

Policy Influence
Representing TIS at a local and national level, working closely with government bodies, housing regulators, and key stakeholders to influence housing policy and legislation.

Team Development
Leading a dedicated team of professionals and associates, fostering a culture of empowerment, and delivering continuous service improvement.

Membership Growth
Enhancing member services and driving the organisation's marketing, digital and engagement strategies.

We are looking for an accomplished professional with:

Experience
At least five years in a senior management role within housing, tenant participation, or community development, with a proven track record in strategic and operational leadership and community development.

Skills
Exceptional communication, negotiation, and leadership skills, coupled with a deep understanding of the social housing sector, financial management, community development and governance best practices.

Values
A commitment to tenant empowerment, social justice, and innovation, underpinned by a collaborative and inclusive approach.

You will work alongside a passionate and skilled team, supported by a dedicated Board, to shape Scotland’s housing landscape for the better. If you are ready to embrace this challenge and are excited by the opportunity to lead and inspire a progressive organisation with a strong social purpose, we would love to hear from you.

Applications

Further information is available to download from our website.

For a confidential discussion about the role, please contact Sharon Donohoe, Interim CEO on 07972 195 259 or sdonohoe@tis.org.uk

To apply for the role, we ask that candidates complete the application form detailing how they fit the requirements outlined in the role description, as well as why they are interested in the role.

Please email completed applications to jmiller@tis.org.uk

Closing Date: 5pm on Thursday 1^st October 2026.