Receptionist

Govan Housing Association is a community-based housing association operating in the central Govan area. The Association manage approximately 1638 tenanted properties. The Housing Association is parent of a group structure in which we have two subsidiaries, the HOME Team and Water Row Company. The subsidiaries include a multi trade company, factored properties, mid-market rents and money advice services. We are dedicated to community regeneration and improving the quality of life within our local community area. Our purpose is to preserve the history and pride of Govan, our values are to be considerate, accountable, result focused and enterprising.

We are now seeking a Receptionist to be the first point of contact for our residents and customers. You will have significant experience of working in a busy customer focused reception or in a customer service environment. Experience in working within a Housing Association is preferable, however not essential. Sound experience of delivery and consistently excellent customer service, including the involvement of customers in service feedback is required.

You will have excellent interpersonal, verbal, numerical and written communication skills along with experience of working as a team and independently, with the ability to work under pressure, dealing with competing priorities and delivering results to tight deadlines.

This role offers a competitive salary and in addition, you will receive an excellent working benefits package which includes 25 days annual leave, plus 15 days public holidays; contributory pension scheme; Westfield health rewards and cycle to work scheme.

To Apply

Please download the Recruitment Pack and Application form available via our website. Completed applications should be returned to recruitment@govanha.org.uk.

If you have any questions, please contact Corporate Services on 0141 440 6871.

Closing date for applications is 9am on Friday 12 December 2025. If you are being called for interview, we will contact you by telephone on or before close of business on Tuesday 16 December 2025.

Interviews will be held on Friday 19 December 2025.

Govan Housing Association is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, age, or religion or belief.