Property Services Administrator

Barrhead
  • Position: Property Services Administrator
  • Location: Barrhead
  • Salary: £27,832 (35 hrs) - Pro-Rata equivalent for 16hrs £12,723
  • Hours: 16 per week
  • Grade: EVH Grade 5
  • Contract: Temporary until 31.03.2022 (extension possible)
  • Closing Date: 28 September 2021

Barrhead Housing Association is a local community controlled charitable organisation, operating within the East Renfrewshire area. It currently owns and manages a stock of 947, with a further 250 factored properties delivered through our subsidiary, Levern Property Services.  The Association is a non-profit making organisation, providing good quality affordable housing with a commitment to continuous improvement to services.   We are now looking to recruit the following position:

Our aim at Barrhead Housing Association is for every employee to reach their full potential, to accomplish our mission ‘At the heart of the community – investing in your future’.  In return for the skills and commitment you bring to BHA - we trust, inspire and support all employees to delight their customers, invest in every employee’s development and wellbeing, and offer an exceptional package of benefits and flexible working in a strong local community anchor organisation.

Our values are central to what we do and how we do it.  They incorporate the importance that we place on people, services and quality.

  • RESPECTFUL – we are honest, trustworthy and reliable
  • ADAPTABLE – we are flexible and react to change
  • DEDICATED –  we care about our purpose
  • ASPIRATIONAL – we are forward thinking and committed to improvement
  • RESPONSIVE – we are efficient and accountable.

Our ideal candidate will be enthusiastic, have excellent communication and organisational skills, someone who enjoys working in a small team, is able to prioritise their own workload and always takes tasks through to completio

The primary purpose of this role will be to provide administrative support to the Property Services Team and act as first point of contact for private owners and tenants relating to common repairs, factoring or estate management issues.

You will be empowered to deliver right ‘first time’ services, offering personalised solutions for our customers. You will be instinctively customer focused and have a can do attitude to ensure that our customers’ experience of service is always positive.

The role holder will be specifically accountable for providing administrative support to ensure the effective delivery of the following technical/specialist functions:

  • Providing front line advice and support services to customers in response to enquiries.
  • Providing administration support to the Property Services Department as directed by the Property Services Manager.

Excellent terms and conditions of employment apply.  The Association aims to be an equal opportunity employer.  No CV’s please. Flexible working offered.

Our recruitment package is available from our website https://www.barrheadha.org/about-barrhead-housing-association/staff-vacancies/

Further information and return of applications can be obtained from: enquiries@barrheadha.co.uk

Barrhead Housing Association Ltd.
60/70 Main Street, Barrhead    
G78 1SB

Telephone:  0141 881 0638

www.barrheadha.org

Barrhead Housing Association is a Disability Confident Employer and offers an interview to disabled people who meet the minimum criteria for the job.

Closing Date

The closing date for applications is 12 NOON 28th September 2021.

Interviews will be held on 5th October 2021.