Cyclical & Compliance Officer (Gas & Legionella)

Hours: 35 hour per week with agile working (but mainly 9am - 5pm, Monday - Friday).

Job Purpose:

Do you have a qualified technical background that can be applied to domestic property? Do you have a comprehensive knowledge of the mandatory and statutory requirements for social housing property safety? Do you have a background of managing contractors?

As the Cyclical & Compliance Officer for Queens Cross Housing Association, you’ll play a pivotal role in ensuring that we comply with our legal obligations in relation to tenant safety and cyclical maintenance. Whilst social housing experience is advantageous it is not essential – we are looking for candidates with that understand the technical aspects of gas safety and water safety. Additional areas could include lift safety, electrical safety or fire safety.

You will:

Ensure that we understand and deliver our legal obligations for tenant property safety.
Manage our gas and legionella contractors. Gas Safe registration is desirable, but not essential.
Assist in the organisation and management of cyclical maintenance.
Build relationships and influence decision-making to enhance service delivery.
Be comfortable implementing digital solutions and using software systems.
Have excellent communication skills to engage with customers, colleagues, and stakeholders.

Essential criteria:

Minimum of three years’ experience delivering a repairs and maintenance service within a customer-focused environment.
Hold, or be working towards, an appropriate qualification (HND equivalent) in a relevant repairs and maintenance discipline or trade.
Proven ability to carry out internal and external property inspections, accurately assessing and specifying required repair works.
Strong technical knowledge of maintenance policies, procedures, and health & safety requirements relating to domestic properties (e.g. gas, electricity, asbestos, legionella).
Experience in managing and controlling compliance areas such as asbestos, electrical safety, lift safety, or water safety.

Please find the full job description/person specification on our website for further details.

We will provide:

40 days leave per year (plus carer leave, emergency leave, etc)
7.7% or 4% employer pension contribution
life assurance (x1 yearly salary)
employer paid qualifications, training and professional memberships
generous family friendly benefits and leave (matching shared parental pay to enhanced maternity pay)
enhanced sick pay benefit (up to 6 months full pay)
agile working options
reward and recognition incentives
24/7 employee support (plus Health and Wellbeing initiatives)
green initiatives (cycle to work, season ticket loans, pool cars)

To apply for this post, please visit our website to complete our online application form.

Please note: CVs are not accepted.

Closing Date: Friday 14 November 2025.

Interviews are expected to take place on Monday 1 December 2025.