Customer Service Manager

  • Position: Customer Service Manager
  • Location: Glasgow
  • Salary: £46,454 – £49,214
  • Grade: Customer Service Manager EVH Grade SM3 – SM5
  • Contract: Permanent
  • Closing Date: 14 September 2020

This is a new post and we are looking to recruit someone to play a key part in the development and establishment of the Customer Service Department (CSD) and Business Support Unit (BSU). The Association wishes to recruit a specialist manager to build a bespoke Customer Service Department and increase the importance and profile of the customer services role and remit within the business.

Closing date for the post:        Monday 14th September at 5.00pm
In light of the Coronavirus (Covid-19) applicants may be asked to submit a short video and/or attend an online video interview. 

If you have anything specific you would like to raise on the role please contact us on 0141 422 1112 or

For more information, please relevant documentation above or click HERE

Completed Application Forms to be returned to Southside Housing Association, Southside House, 135 Fifty Pitches Road, Glasgow G51 4EB.  Telephone 0141 422 1112  E-mail: