Customer Engagement Assistant (Property Services)

We are looking for a Customer Engagement Assistant (Property Services) who has a passion for delivering excellent customer service. The ideal candidate will be highly organised, a great communicator and will have demonstrable strong administrative skills.

The team at Ayrshire Housing are welcoming, dynamic and ambitious. We have a reputation as a great place to work, promoting excellent performance in a supportive environment.

We have launched our new 5-year business plan where one of our four strategic priorities is Properties. This role will give you a real opportunity to contribute to the success of our business plan.

Our Offer

At Ayrshire Housing, we believe in looking after our employees. As part of our team, you will enjoy a competitive Total Reward package including:

Competitive salary recognising your experience and expertise.
Generous annual leave entitlement of 40 days per annum (inclusive of public holidays).
Generous final salary pension.
Meaningful work and having a real contribution to the success of Ayrshire Housing.
Opportunities for professional growth through learning and development.
Agile working including flexi-time and hybrid working arrangements.
Access to a range of discounts through our membership of the Ayrshire Chamber of Commerce.
Employee counselling service.
Payment of one set of professional fees per annum.
Enhanced sickness absence pay.

How to Apply

If you wish to apply, please submit an application form through our website.

If you wish to have an informal discussion about the role please contact Lisa Quinn on 01292 880120 or email recruitment@ayrshirehousing.org.uk.

Closing Date: 5pm on Friday 09 January 2026.