Project Officer

  • Position: Project Officer
  • Location: Glasgow
  • Salary: £40,234 - £43,530
  • Hours: 35 hours per week
  • Grade: EVH Grade 8
  • Contract: Temporary for 4 months
  • Closing Date: 3 December 2021

Temporary for 4 months

Govan Housing Association is a community focused Registered Social Landlord based in Govan, Glasgow. The Association itself possesses a rich history and one of development and innovation. Founded in 1971, the Association was the first community based housing provider, leading the way for social housing provision in Scotland. After 50 years of operating in the housing sector, the Association now manages approximately 1,600 socially rented properties and over 600 factored properties as well as taking an active role in the regeneration of the area and continuing to improve the quality of life of residents.

We are going through a period of exciting change and have an ambitious vision for the future.  We have restructured our business to allow us to focus on our future plans and are seeking the right people to help us achieve this.

Reporting directly to the Director of Customer Services, the role will involve mapping the current and ‘as-is’ processes, providing solutions and suggestions for improvement and establishing a governance structure for process sign off. Essentially drafting all processes in a way that benefits the customer, minimises double handling and promotes a ‘first time fix’.

You will have a proven track record of business analysis experience across a range of disciplines and be experienced in mapping as is processes, capturing pain points, working with customers and users to develop new solutions to challenges and problems.

The role will work across the entire organisation but primarily within the Property Services and Govan Home Team functions.

How to Apply

To apply, please email your CV to recruitment@govanha.org.uk

The job description is available on request at recruitment@govanha.org.uk or alternatively by contacting Corporate Services Department, on 0141 440 0308.