Housing Assistant

Are you passionate about making a difference in our community?

Provanhall Housing Association (PHA) is looking for a dedicated and enthusiastic Housing Assistant to join our team in the heart of Easterhouse. We are a community-focused housing association committed to delivering high-quality homes and services that help our tenants thrive.

About the Role

As a Housing Assistant, you will play a key role in delivering excellent housing services to our tenants. Working closely with our Housing Officer and Repairs & Asset Team, and reporting to the Operations Manager, you will help ensure our services are efficient, responsive, and tenant-focused.

Your responsibilities will include:

Supporting all aspects of housing service delivery
Using modern technology to streamline processes for tenants and staff
Collaborating across teams to improve performance and service quality

We are seeking someone who is:

A strong communicator with great attention to detail
Experienced in following policies and procedures
Positive, proactive, and committed to excellent customer service

What We Offer

A supportive and friendly working environment
Generous flexitime scheme
Defined benefit pension
Opportunities for personal and professional development
A chance to work at the heart of a vibrant community

How to Apply

The Application Form and Information Pack is available to download opposite or from our website. Alternatively, you can request them by emailing Heather Elder - heatherelder@provanhallha.org.uk.

📞 If you have any queries please contact us on 0141 771 4941 or e-mail heatherelder@provanhallha.org.uk.

📧 Completed applications should be returned to Heather Elder using the e-mail address above (no agencies please).

🗓 Closing Date: 12 noon on Tuesday 22 July 2025.

🗓 Interview Date: Friday 25 July 2025.

We are an equal opportunities employer and welcome applications from all backgrounds. As a Disability Confident employer, we guarantee an interview to any disabled applicant who meets the minimum criteria outlined in the Person Specification.