Factoring Assistant

New Gorbals Housing Association (NGHA) is a dynamic, community-controlled organisation based in the heart of the Gorbals, within walking distance of Glasgow City Centre. We own and manage around 2,500 homes for rent and provide factoring services to more than 1,900 homeowners.

We are committed to providing high-quality homes, neighbourhoods and services for our customers, while maximising our contribution to the continued regeneration of the Gorbals. At the heart of what we do is a commitment to our community and, wherever possible, to addressing the needs of those who may experience disadvantage.

As a Factoring Assistant you will support the association in our delivery of services to our factored owners and other non-SST tenures within the community. In addition, you will be able to demonstrate:

Experience of understanding of relevant legislation relating to factoring, shared ownership and Mid- Market Rent.
Excellent communication both verbally and written to effectively deal with estate management and repairs issues.
Conducting estate inspections.
Excellent communication, presentational and policy writing skills.

If you feel that you are the right candidate, then we would be delighted to hear from you. For more information on the role and how to apply, please download our Recruitment Pack and Application Form from our website

For further information please visit our website or contact Gillian Cameron, Factoring Manager, on 0141 429 3900 for a confidential chat.

Employers in Voluntary Housing (EVH) conditions of service and entitlement apply to this post.

Closing Date: 12 noon on Wednesday 11^th November 2026 with interviews being held on Thursday 19^th November 2026.

New Gorbals Housing Association aims to be an equal opportunities employer. We encourage applications from the right candidates regardless of age, disability, gender identity, sexual orientation, religion, belief or race.

New Gorbals HA is a charity registered in Scotland - SC041164.