Housing Officer

  • Position: Housing Officer
  • Location: Glasgow
  • Salary: £32,111 - £35,260
  • Hours: 35 hours per week
  • Grade: EVH Grade 7
  • Contract: Permanent
  • Closing Date: 24 May 2018
Wellhouse – the Place to Be.  Wellhouse Core Values are inherent in everything we do, the values are:

• Trust
• Honesty
• Integrity
• Accountability
• Sustainability
• Excellence

These are our shared behaviours, which have been developed by employees for employees and are important in helping Wellhouse Housing Association to achieve our vision.

Do you put tenants and the needs of the community at the heart of everything you do? If so, we want to hear from you.

The Association has been through a period of significant change over recent years and is making 2018/19 the year we fully focus on service delivery and our customers.  We are therefore seeking to recruit a generic Housing Officer to deliver excellence in customer services.

Wellhouse Housing Association

We are a community based organisation in greater Easterhouse managing 793 rented homes and providing a factoring service to 56 home owners.  We offer a rewarding work environment and as a valued employee you will have the opportunity to make a real difference to both our local community and to people’s lives.

We provide affordable high quality housing and aim in all of our activities to make a visible difference to quality of life in Wellhouse.

The Role:
We are looking for:
• an experienced Housing Officer to manage a patch of properties, covering all aspects of housing management, including allocation of houses, effective estate management and recovery of rent arrears.

To be successful in this role, you must be truly customer focused, able to solve problems, and have the ability to work well under pressure.  Team work and the ability to plan effectively to meet targets are crucial.  Communication skills are key to along with excellent IT skills. Knowledge and experience of using housing management software would be advantageous, especially if you have used SDM.

On Offer:
This is a permanent role, with a salary banding of:
• Housing officer - £32,111 - £35,260 (EVH grade 7)

In addition, you will receive an excellent benefits package, which includes 25 days annual leave, 15 days public holiday and access to a contributory pension scheme.

The closing date for applications will be Thursday 24 May 2018 at 12 noon.

To apply, please download an application pack above, Email: wellhouse@evh.org.uk or telephone 0141 352 7445.

Interviews will be held on 7th June 2018 at The Hub, 49 Wellhouse Crescent, G33 4LA.

Please note if you applied for the other post advertised in March 2018, you will be automatically considered for this post too, unless you specifically ask us not to, so no need to re-apply.

Informal enquiries welcome – Contact Greg Richardson – 0141 781 1884

Wellhouse embraces Equality and Diversity.