Tenant Participation and Engagement Manager

  • Position: Tenant Participation and Engagement Manager
  • Location: Glasgow / Hybrid
  • Salary: £45,669 - £50,235 per annum
  • Contract: Permanent
  • Closing Date: 7 October 2024, 17:00

Location: TIS Head Office in Glasgow. TIS embraces a hybrid working model and as such, staff are expected to work from home and office when appropriate.
Hours: 35 hours per week.

Join the TIS team!

The Tenants Information Service (TIS) has an exciting opportunity for a Tenant Participation and Engagement Manager to join our team.

TIS is looking for a motivated and enthusiastic individual to fill the role of Tenant Participation and Engagement Manager within its core team. The successful candidate will support the Chief Executive and wider team to champion and promote TIS as experts in housing, community development, and engagement practices.

The Tenant Participation and Engagement Manager will work to secure and manage new consultancy projects and deliver independent tenant advice contracts and training courses for tenants, housing organisation staff, Elected members, and Board members at a national and local level across Scotland. They will possess excellent group facilitation skills, and verbal and written communication.

The right candidate will have knowledge of social housing sector policy, legislation, and / or regulatory framework.

The role of Tenant Participation and Engagement Manager includes (but not limited to) -

  • Respond to and complete tender proposals for Independent Tenant Advice contracts, consultancy projects, and the delivery of training courses across Scotland.
  • Design and deliver training courses and workshops for tenant, resident and community groups, scrutiny panels, federations, housing organisation staff, Elected members, and Board members.
  • Secure and manage new consultancy projects.
  • Assist in the delivery of work commissioned by the Scottish Government.
  • Work with key partners including the Scottish Government, Scottish Housing Regulator, Scottish Federation of Housing Associations, and Chartered Institute of Housing to influence and shape national housing policy.
  • Design and deliver presentations at national conferences, events, working groups, and panels.
  • Produce guides, briefing papers, and reports focused on housing policy and legislation.
  • Champion and promote meaningful tenant participation, engagement and scrutiny practices with tenants and housing organisations throughout Scotland.
  • Support tenants to respond to national consultation, have their say, and influence policy development.
  • Provide information to tenants and housing organisations on the functioning of tenant groups.
  • Manage TIS Development Support projects, including the responsibility of line management support and supervision to project staff, and the development, implementation, and review of workplans.

This roles presents a fantastic opportunity to work on a wide range of projects, with a variety of key partners, within a fast-paced environment.

Application Notes

To be considered for the role of Tenant Participation and Engagement Manager, please fully complete the list of recruitment forms available on our website and return to TIS at info@tis.org.uk by 5pm on Monday 7th October 2024.

If you have any questions relating to the role, please contact the TIS office at by email at info@tis.org.uk or call 0141 248 1242.

About TIS

TIS is the leading organisation promoting and inspiring innovative tenant participation, engagement, and scrutiny practices in Scotland. We deliver independent advice, training, and support to tenants, communities, and housing organisations to work together to influence national housing policy and practice.

As a national membership organisation, we represent over 240,000 homes across out housing organisation membership community alone.

We believe that by working together, we can plan more effectively to deliver high quality and affordable housing, and wider services to meet the needs of our diverse and flourishing communities. Our expert team finds creative approaches to encourage communities and housing organisations to work together to get things done.

Our aim is simple, we want to change social rented housing in Scotland for the better.