Maintenance Services Officer

  • Position: Maintenance Services Officer
  • Location: Glasgow
  • Salary: £33,642 - £36,941
  • Hours: 35 per week
  • Grade: 7
  • Contract: Permanent
  • Closing Date: 8 June 2021

Opportunities to join our Staff team are rarely available due to low staff turnover.  The Maintenance Services Officer’s post is an integral position within our Housing Services Team and is an excellent opportunity for someone with the right skills, experience and outlook on life to come and work for us and shape the way we deliver our maintenance services.

We pride ourselves in being one of the top performing, award winning Housing Associations in Scotland, with high customer satisfaction levels.  We are a small community-based housing association with 369 rented properties in the Castlemilk West area of Glasgow.  We factor a small number of owner occupied properties and we have 3 shared owners.

This is not a standard Maintenance Services Officer’s position.  You will be responsible for providing a professional, customer focussed maintenance service to our customers as well as providing support to our Housing Services Team in particular, but also to Corporate Services colleagues.  Working in a small office you will need to be flexible in your approach and be a team player.

In summary you should have excellent customer services skills; experience in delivering maintenance services; be able to work to strict deadlines; have excellent organisational, communication and time-management skills, and have previous experience of working in housing.  You will be expected to meet all our essential criteria for this position and your own values and behaviours must align with Craigdale’s.

In return we will offer the successful candidate excellent job satisfaction; an attractive benefits package, including a Defined Contribution pension scheme; training and personal development opportunities.

An application pack will be made available with the application form, job description and person specification.

Craigdale Housing Association is an Equal Opportunities employer and welcomes applicants from all sections of the community.

Craigdale Housing Association is a Scottish Registered Charity No: SCO31879