Housing Services Manager

  • Position: Housing Services Manager
  • Location: Easterhouse, Glasgow / Hybrid
  • Salary: £51,831 - £54,383 (SM1-SM3)
  • Hours: 35 hours per week
  • Grade: EVH Grade 9
  • Contract: Permanent
  • Closing Date: 29 May 2024, 23:59

Working Hours: 09:00 - 16:30 Monday to Friday plus hybrid working.

Thank you for your interest in the above post.  Provanhall Housing Association is a community based housing association operating within the Greater Easterhouse Area with 523 properties under management. We are committed to providing high quality homes and supporting those living within our communities to prosper.

We are seeking to appoint a Housing Services Manager (HSM).  This is a key role within our organisation as you will work closely with the Director, Technical Services Manager, staff team, Management Committee and customers delivering excellent customer service.  You will lead on delivery of a highly efficient and professional service to our tenants. The successful candidate will have demonstrable experience in all aspects of delivering Housing Management services including  allocations & void management, rent  management, tenant and estate management, antisocial behaviour management, tenancy sustainment, housing advice and options, money and debt advice and tenant participation, involvement, and consultation.

The successful candidate will have excellent communication skills, attention to detail and strong leadership negotiation skills and empathy.  You should we willing to challenge yourself and team to deliver better services for our community and tenants.

What we offer in return is a supportive working environment within the heart of our community. Our staff benefit from:  generous pension scheme as a member of the Scottish Housing Association Pension Scheme (SHAPS) Defined Contribution scheme, hybrid working, 40 days leave per year (including public holidays), ongoing training and development opportunities and other benefits detailed in the Recruitment Pack.

Further information including the the Application Form and Recruitment Pack is available to download opposite.  If you have any questions about the role please email or telephone 0141 771 4941.

Please send your completed application to alan@provanhallha.org.uk

Closing Date: Midnight on Wednesday 29 May 2024.  

It is anticipated interviews will take place on Thursday and Friday 6 and 7 June 2024.

We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, age, or religion or belief.

As a disability confident employer, and for the purposes of recruitment purposes, we operate a Job Interview Guarantee Scheme.  If you have a disability, and meet the minimum criteria outlined within the Person Specification, you will be guaranteed an interview.