Housing Assistant

  • Position: Housing Assistant
  • Location: Glasgow
  • Salary: £29,946 - £32,737
  • Hours: 35 hours per week
  • Grade: EVH Grade 6
  • Contract: Permanent
  • Closing Date: 8 July 2022

Excellent Benefits

Founded in 1974, Tollcross Housing Association is managed by a voluntary Management Committee, supported by our Chief Executive, Leadership Team, Senior Management Team, and by our wider staff team of over 40 individuals working in Housing Services, Maintenance, Finance and Corporate Services. Together, our staff provide a wide range of housing services to customers within our 2,284 houses and flats in local communities in Tollcross, Carmyle, Lilybank and Newbank.

Following a recent internal promotion, we are seeking to recruit a like-minded, energised, highly motivated professional to fill this challenging and rewarding role. It is a fantastic opportunity for someone who may already work in the housing sector, or someone working within a similar environment to seize an opportunity to work within the social housing sector.

We are a forward-looking organisation committed to continual improvement, therefore the candidate should be customer focused, have excellent interpersonal and communication skills and want to make a difference to people’s lives. You will become a familiar face in our communities and be empowered to deliver “right first time” services for our customers. You should have experience of working with, and supporting, customers and be able to demonstrate experience of managing a challenging workload in a busy environment.

The successful candidate will also be required to operate in an ever changing environment therefore, a flexible approach is necessary. Working as part of the Housing Management Team, but liaising with other departments, the role requires a reliable individual with excellent communication skills and have an ability to adapt these skills in different situations.

This post is based within our current stock and attracts excellent conditions including 40 days leave (including public holidays) per year; flexible working; access to the Scottish Housing Association Pension Scheme; first rate working environment and excellent learning and development opportunities.

If you feel you have read enough to determine that you would like to join us then please obtain an application pack using the contact details below. If you feel you would like more information then please contact us for a chat.

You should not send a CV as this will not be considered.

Contact Details

  • Download an application pack from our website.
  • Request an application pack by e-mailing info@tollcross-ha.org.uk
  • Write to us at Tollcross Housing Association, 868 Tollcross Road, Glasgow, G32 8PF.
  • Call Nicola Muir, Housing Manager for a chat about the post on 0141 763 3150.

Closing Date: 12 noon on Friday, 8th July 2022.

Interviews will be held on 25th and 26th July 2022 (interviewees will be notified by e-mail).

Disabled applicants who meet the minimum criteria outlined in the person specification will be granted an interview if they opt to participate in the ‘disability confident scheme’.

Tollcross Housing Association is an equal opportunities employer, aims to recruit a diverse workforce and welcomes applications from all sectors of the community.

We are a Registered Scottish Charity No. SC040876.