Factoring Officer

Are you enthusiastic, self-motivated and committed to excellent customer service? If yes, Tollcross Housing Association might be the right fit for you.

We are recruiting a Factoring Officer who will work with colleagues throughout the Association to provide services to factored owners within our area of operation. The successful candidate will provide assistance and guidance to owners and staff in relation to the factoring service provided by us.

Essential criteria:

Experience within a finance & factoring environment.
Good understanding of common block insurance policies.
Good understanding of Written Statement of Service.

We provide:

an excellent place to work, with a commitment to teamwork and employee contribution.
a positive work-life balance, with a generous leave package and flexible working options.
a place to develop and advance within your career, with further education sponsorship options.
an ability to plan for your future with generous pension options, suitable for all circumstances.

All our employees are:

excellent communicators with a drive to achieve positive outcomes for our customers.
adaptable and calm under pressure with the ability to meet competing priorities.
committed to continual improvement of our services.

You can find out more about us and this job role on our website.

How to apply:

Further information, including the job description and application form, is available to download from our website.

Completed application forms should be returned by e-mail to corporate@tollcross-ha.org.uk

Closing Date: Sunday 27 April 2025 (please note: late applications and CVs will not be accepted).

Interview Date: Interviews will be held on Tuesday 6 May 2025.

We will notify all applicants of the outcome of their application via email.

We recognise the benefits of having a diverse community of employees and are committed to being an inclusive organisation where everyone is treated with respect, dignity and where there is equal opportunity for all.

We encourage applications from disabled people and will offer an interview to those who meet the minimum criteria as identified in the job description & person specification. While we have no policy of treating other protected characteristics more favourably, we would welcome applications from under-represented groups within our employee team.

Registered Scottish Charity No.SC040876 | Registered with the Scottish Housing Regulator No.197 | Registered Property Factor No.PF000261 | Registered Society under Co-operative and Community Benefit Societies Act 2014 No.1798RS.

Local people, local control.