Factoring Administration Assistant

  • Position: Factoring Administration Assistant
  • Location: Glasgow Charing Cross based (Hybrid working model in place)
  • Salary: £27,440 - £30,495 per annum (pending salary award)
  • Hours: 35 hours per week
  • Grade: EVH Grade 5
  • Contract: Permanent
  • Closing Date: 21 April 2024, 17:00

West of Scotland Housing Association (WSHA) puts customers at the heart of everything we do by listening to their views and caring about what matters to them. Our values (respect, inclusive, integrity, improvement and support) shape how we act, our decisions and the services we provide.

Our staff are at the heart of our business and we support them to be their best which is demonstrated with 84% of staff saying WSHA is a good place to work. We provide a friendly, inclusive environment and with the flexibility of a hybrid model of working (mix of home and office). Staff also benefit with a generous holiday allowance of 40 days and the option to work flexibly. We know that to deliver outstanding customer service, we must ensure our staff are happy, healthy and motivated and we put a strong focus on staff wellbeing which is reflected with our gold accreditation for Healthy Working Lives. All staff also have free access to a comprehensive Employee Support Service.

Inclusive Employer

We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, age, or religion or belief.  We are particularly interested to hear from applicants with a disability, or from a black or minority ethnic background.

Disabled applicants who meet the essential criteria will, where possible be granted an interview under the Disability Confident scheme.

We are looking for a new Administration Assistant within the Factoring Department who will be based at our Charing Cross Community HUB.  You will share our values and will use them to guide the way they work on a daily basis. You will be accountable to our Factoring Team Leader.

You will provide an effective administration service for the Factoring Team.

You should:

  • Have excellent IT and computer literacy skills with high proficiency in Microsoft office packages especially Excel to provide all administrative support within the Factoring Team
  • Be able to ensure records of factored owners are kept updated on IT systems
  • Have the ability to liaise effectively and work in partnership across teams and with internal and external customers
  • Be self-motivated with the ability to meet challenging personal and team deadlines using your own initiative and be able to manage own workload with minimum supervision

How to apply

For further details and to download an application pack please visit our website https://westscot.co.uk/recruitment/, email vacancies@westscot.co.uk or telephone 0141 550 5600.

Closing Date: 5pm on Sunday 21st April 2024.

Provisional Interview Dates: Interviews will be held at our head office 40 Barrowfield Drive, Glasgow, G40 3QH over Wednesday 1st May & Thursday 2nd May 2024.