ICT Assistant

  • Position: ICT Assistant
  • Location: Glasgow
  • Salary: £20,352 - £23,015
  • Hours: 35 hours per week
  • Grade: EVH Grade 4
  • Contract: Permanent
  • Closing Date: 25 September 2018
At PHA, we believe great people can make a difference to our business, which is why we invest in recruiting and developing the best people.  We currently have a full time opportunity available for an ICT Assistant.

We are looking for candidates with excellent interpersonal and ICT skills, with experience in a customer service environment, and with brilliant customer focus to provide support to users in a fully hosted Desktop as a Service (DaaS) environment, built on Citrix XenApp architecture.  Candidates should have a good working knowledge of Microsoft Server, Active Directory, and SQL, as well as experience configuring hardware (thin clients, PCs, and mobile devices).

You will have experience working within an ICT environment delivering ICT support to end users with varying levels of knowledge, and you should be able to demonstrate sound analytical and problem solving skills.  You will be need to have confidence talking to, and building rapport with, a wide range of customers and service providers. You should also have an appreciation of, and commitment to the social housing sector, and an understanding of how housing associations work.

You should be educated to SVQ Level 3 or equivalent, or have relevant ICT support experience.

What we offer:-

• Employers in Voluntary Housing (EVH) Terms and Conditions apply e.g. a 35 hour week, flexitime and 40 days holiday per year (including public holidays)
• Benefits package including child care vouchers, annual professional fees
• Pension Scheme
• On-going commitment to personal development and training

If you are:
• Self motivated
• Organised
• A technical problem solver
• A strong team player
• A good communicator

Then please apply online by clicking HERE

Successful candidates will be subject to a Disclosure check

The closing date for applications is 12 noon on Tuesday, 25 September 2018.

Interviews will take place on Tuesday, 2 October 2018.


Working together, making homes and building communities

We are an Equal Opportunities Employer