Housing Assistant (Job Share)

  • Position: Housing Assistant (Job Share)
  • Location: Glasgow
  • Salary: £24,454 - £27,177 pro rata
  • Hours: *21 hours per week
  • Grade: EVH Grade 5
  • Contract: Permanent
  • Closing Date: 31 May 2019
*Job Share, Monday - Wednesday

West of Scotland Housing Association (WSHA) strives to be more than just a landlord. With over 50 years of history, what sets us apart is the way in which we go further to improve the lives of our tenants, innovatively responding to their needs as their lives change. We provide around 3,500 homes across the West of Scotland and go further to provide housing you can call home.

Working alongside a Housing Officer, you will be the first point of contact for general enquiries for the team covering our homes in the Glasgow / Ayrshire area. You will be providing assistance and advice to our tenants and applicants on a wide range of housing services, from tenancy applications; managing arrears; to property and playground inspections.

You will be use to working with the public in a role providing exceptional customer service. With excellent interpersonal skills, you will be able to handle difficult conversations and situations with tact, diplomacy and with an emphasis on supporting our tenants.

You will also require exceptional organisational skills, being able to meet demanding deadlines along with good team working skills.

In return we offer a friendly, inclusive environment and a good remuneration package with 40 days holiday and flexi-time system. For further details and to download an application pack visit our website by clicking HERE, or request a pack by email vacancies@westscot.co.uk or telephone 0141 550 5050.

Completed applications must be returned by 12noon on Friday 31st May 2019

Provisional interview dates are: Monday 17th June 2019