Head of Operations

  • Position: Head of Operations
  • Location: Paisley
  • Salary: £52,514 - £55,223
  • Hours: 35 hours per week
  • Grade: EVH Grade 9
  • Contract: Permanent
  • Closing Date: 25 September 2019
Based in Renfrewshire, Ferguslie Park Housing Association owns and manages just over 800 properties. It continues to be an exciting time for the association as it works toward completing its journey of rejuvenation.

We are now looking to recruit a permanent Head of Operations as the final addition to our new senior management team.  The role offers a unique and exciting opportunity for an ambitious individual who will play a key role in delivering FPHA’s mission and strategic objectives and progress the future role of the Housing and Property Services Team. You will have a strong track record on performance, service improvement, change management, working with teams and customers to deliver a broad range of projects and priorities with demanding deadlines.  You will be highly driven with the ability to work under pressure, knowledgeable with the ability to make great use of technology and insight to continuously improve services achieving high levels of customer satisfaction.

Candidates should be:
- Equipped with relevant knowledge, experience and values
- Pro-active and enthusiastic
- Actively learning and improving
- Committed to social housing and social justice
- Determined to contribute to improved lives for our customers
- Honest and trustworthy
- Respectful, reliable and dependable for colleagues and customers
- Flexible, adaptable and responsible
- Up for a 'can do' positive culture
- A good team-player; supporting colleagues irrespective of status

Candidates can get further details from our Recruitment advisers EVH. To apply; Download an application pack above, Email: teresasadler@fpha.org.uk or Tel: 0141 847 5203.  

The closing date for this post is 12 noon on Wednesday 25 September 2019.