Customer Services Officer

  • Position: Customer Services Officer
  • Location: North Glasgow
  • Salary: £19,110
  • Contract: Temporary for 12 months
  • Closing Date: 24 May 2018
ng2 is a wholly-owned subsidiary of ng homes, which is one of Scotland’s leading housing associations with a reputation for delivering excellent pro-active services.   Since 2010, ng2 has developed an excellent track record for delivering a range of high quality services for the housing association and delivering real and sustainable employment opportunities for local people.

We are now looking to recruit a highly motivated, experienced and skilled officer capable of delivering excellent high quality Customer Service in a busy Call Centre environment over a 5 day Monday to Friday week.  The ideal candidate will possess excellent communication, administration and organisational skills.

The Customer Services Officer will work Monday to Thursday from 8.30am to 5.30pm and Friday from 8.30am to 5.00pm (30 minutes unpaid lunch break).

The successful candidate will be appointed on ng2 terms and conditions of employment.  ng2 Ltd does not have a sick-pay scheme however a pension scheme is offered in line with auto-enrolment and annual leave is 28 days per annum inclusive of public holidays.

If you wish to apply for this post please download an application pack from the ng2 website by clicking HERE or from the ng homes website by clicking HERE or alternatively contact Marion Gallacher on 0141 336 1310 for an application pack.


Completed application packs should be returned by email to hr@nghomes.net with the subject heading: Customer Services Officer.  If you are returning your forms by post please send to: Marion Gallacher, Corporate Services Assistant, ng homes, Ned Donaldson House,  50 Reidhouse Street, Springburn, Glasgow G21 4LS.  Please ensure your envelope is clearly marked “Private & Confidential”.

The closing date for receipt of completed applications is 12 noon on Thursday 24 May 2018

Applications received after this date will not be considered.

Please note that we do not accept CV.