Customer Connector

  • Position: Customer Connector
  • Location: Inverclyde
  • Salary: £24,454 - £27,177
  • Hours: 35 hours per week
  • Grade: EVH Grade 5
  • Contract: Permanent
  • Closing Date: 26 June 2019
We are looking for an individual who is:
• Excellent with customers;
• Comfortable with IT and social media
• Great communicator
• Organised
• Keen to learn and develop in the role

Cloch Housing Association prides itself on our approach to dealing with customers and providing the best possible range of services.  We are a friendly, forward thinking organisation where innovation, flexibility and positive communication is embraced.

Customer Connections is the face of Cloch.  This team answers all calls and visits to the office and offers a front line response regardless of the nature of the query.  This includes repairs requests and ordering, booking appointments, managing complaints, taking payments and providing a range of information.  In addition to this there are office administration tasks such as mail, key control and producing all types of communication.  If you are keen to work in a busy yet rewarding environment with a positive culture, then you should apply for the role of Customer Connector.

To apply you can:
- Download the job pack and application form from our website by clicking HERE

If you have problems down loading the pack, please use the following contact details:
- Telephone: 01475 783637 and ask for Shonaid or Kelly
- E-mail:

The Association is an equal opportunities employer.

Please note, CV's will NOT be accepted

Closing Date for Applications 12 noon on Wednesday 26 June 2019

Interviews will be held on: Tuesday 9 July 2019